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For Buyers
What makes VKERT’s prices up to 60% cheaper?
VKERT sources products directly from verified suppliers and distributes them through a shared inventory system.
By cutting unnecessary middlemen and retail overhead, we deliver genuine products at unbeatable prices.
Is everything on VKERT authentic?
Yes. All products listed come from VKERT’s verified master inventory or approved sellers.
We ensure every product passes quality control before fulfillment.
How long does delivery take?
Most orders are shipped within 1–3 business days and delivered within 5–7 days nationwide.
Tracking information is provided as soon as your order ships.
Can I track my order?
Yes. You can track your order anytime using the Track Order page or through your account dashboard.
What is VKERT’s return policy?
We offer a 30-day return policy on most products.
If your item arrives damaged or not as described, you can request a return through your account, and VKERT will handle the process.
How do I contact support?
You can reach us anytime through the Contact Us page or email us at support@vkert.com.
Our customer support team is available Monday–Saturday, 9 AM–6 PM (U.S. Central Time).
For Sellers
How do I become a seller on VKERT?
Simply register on our Become a Seller page.
You’ll receive $5,000 purchase credit instantly to select products from our master inventory.
Do I need to buy inventory before selling?
No. VKERT provides a master inventory — you just select items to list in your store.
We handle stock, packaging, shipping, and delivery for all your orders.
Is there any fee or commission?
No seller fees or commissions.
A small 5% of each sale goes into VKERT’s shared advertising fund, which promotes all stores collectively.
How do I earn profits?
When your customer purchases from your store, VKERT fulfills the order and deducts the product cost.
The remaining profit is credited to your seller wallet.
When do I get paid?
Earnings are paid weekly after each order’s delivery and return period are completed.
Payments are made directly to your wallet or registered bank account.
Who handles shipping and delivery?
VKERT manages the entire logistics process — picking, packing, shipping, and tracking — ensuring professional delivery to every customer.
Can I set my own prices?
Yes. You can adjust product prices within a recommended range to stay competitive and maximize your profits.
What is the 5% Ad Boost fund?
VKERT automatically reinvests 5% from every sale into collective ad campaigns (Google, Meta, etc.).
This helps bring new buyers and traffic to all VKERT stores.
Can I list my own products later?
Yes. Once your store is active and meets performance criteria, you can apply to list your own products pending approval.
Where is VKERT currently available?
VKERT currently operates across the United States, with upcoming expansion to Europe and the U.K.
Still Have Questions?
If your question isn’t listed here, our support team is happy to help.
Email: support@vkert.com
Call: +1 (717) 734-5677
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